Frequently Asked Questions
Everything you need to know about styling your home with Pinky's Store Melbourne.
Where does Pinky's Store Melbourne ship to?
We offer nationwide shipping across Australia. For our local Melbourne customers, we also provide a convenient 'Click & Collect' option from our warehouse.
How long will it take to receive my home decor order?
Standard shipping within Melbourne typically takes 2-4 business days. For interstate orders, please allow 5-10 business days depending on your location.
What is your return policy for homewares?
We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and in resaleable condition. Please note that sale items and custom-made furniture are final sale.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with local artisans and sustainable suppliers to ensure our home collection is both high-quality and ethically produced.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options including Afterpay and ZipPay.
Do you offer interior styling advice?
Absolutely! Our Melbourne-based team is happy to help you select pieces that complement your space. Contact us via email or visit us in-store for personalized styling tips.