Returns & Exchanges

At Pinky's Store Melbourne, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most of our homewares and decor. If you are not completely satisfied with your purchase, we are here to help you find the perfect alternative or provide a refund.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original, unused condition with all packaging intact within 30 days of the purchase date.

• 2.
  Contact Our Team

  Email our Melbourne studio with your order number and reason for return to receive your unique Return Authorization number.

• 3.
  Pack and Post

  Securely package your items to prevent damage during transit and send them back to our local warehouse using a tracked shipping service.

• 4.
  Quality Inspection & Refund

  Once we receive and inspect your item, we will process your refund or exchange within 5 business days to your original payment method.